As per notification by the Ministry of Civil Aviation dated 12th March 2021, a valid third party insurance policy is mandatory for any unmanned aircraft except the Nano class.
Operating an unmanned aircraft without a valid third party insurance may attract a penalty of Rs. 10000.
We are neither of the above. We are an integrated drone marketplace that is trying to orchestrate the drone ecosystem in India. We have purchased Aviation Insurance (Drones) from HDFC Ergo (Insurer) which is specially designed for members of TropoGo who are operating Drones. TropoGo members wishing to buy the Third Party Liability coverage for their drones have to enroll and buy this Insurance from TropoGo app.
TropoGo app allows you to change your account details (typos in name, email ID, phone number and address) with a few simple taps. Go to the 'My Profile' section and change/update your account details.
TropoGo is available on Android devices. Now purchase your drone insurance anywhere, anytime.
Coverage is available only in India, more specifically as opted by the member while buying Insurance. Kindly note that at the time of claim you will have to prove that you had the necessary permit to fly a particular geographical area.
Sorry, OAN/DAN is a mandatory requirement for insurance purchases under the DGCA regulations. You must have a valid OAN/DAN before you purchase insurance through the TropoGo app.
Insurance can be purchased for Micro, Small, Medium, and Large drones. Nano drone insurance is not available at the moment.
|Nano||Less than or equal to 250 grams|
|Micro||Greater than 250 grams and less than or equal to 2 kg|
|Small||Greater than 2 kg and less than or equal to 25 kg|
|Medium||Greater than 25 kg and less than or equal to 150 kg|
|Large||Greater than 150 kg|
There are no upfront costs for any purchase made on TropoGo. You only pay for the actual coverage and for the actual duration for which you require the insurance.
The Insurer will indemnify the Insured for all sums which he shall become legally liable to pay, and shall pay, as compensatory damages (including costs awarded against the Insured) in respect of Accidental Bodily injury (fatal or otherwise) and accidental Property Damage to third party caused by the Remotely Piloted Aircraft (RPA) whilst such Remotely Piloted Aircraft (RPA) is being operated by the Insured subject to maximum of Limit of Indemnity mentioned on the Certificate of Insurance, which is currently being offered for Rs. 10,00,000.
We can provide cover for drones being used for following commercial activities such as :
Please declare the purpose for which you require coverage.
You can cancel your coverage before the risk start time as per certificate of Insurance. Simply go to the TropoGo app, choose your certificate of Insurance, and hit 'Cancel'.
Once opted for "cancel coverage", your coverage will be cancelled and refund amount will be credited back to you in 3 - 4 working days.
After risk commencement the coverage is not refundable even after cancellation. To Make your Life easy TropoGo will send you reminders 48 Hours & 24 hours prior to coverage start time.
Neither our Insurance Partner nor Do we Charge any fees for cancellation. You get a full refund. However, TropoGo deducts INR 50 which we incur as payment gateway charges to process your refund request.
Hourly & Daily Coverage: Corrections cannot be made for hourly and daily coverages. If you wish to make any corrections, simply cancel your certificate of Insurance through the TropoGo app before risk commencement date and time, and purchase a new certificate of Insurance.
Monthly Coverage: If you have purchased a one-month coverage, you can send a change request Only After the coverage has started. We have offered flexibility to make changes to minor, unintentional & typing mistakes. Changes you can request for are name, Address, Contact details.
You cannot make any corrections to:
Steps to submit Change Request:
A revised endorsement certificate will be sent on your registered email id within 24 working hours.
After risk commencement the coverage is not refundable even after cancellation. Don't worry. We will send you reminders 48 Hours & 24 hours prior to coverage start time.
Never! You can make adjustments to your policies at any time without any admin fee. Get complete freedom to change your basic details at any time.
As a cover rule, if you fail to abide by any law or regulation, the coverage provider holds the right to deny the claim, even cancel the certificate of Insurance. Make sure that you maintain the following regulations so that there are no problems at the time of claim settlement:
Go to “My Insurance Certificates” section in the TropoGo app menu.
For a successful claim submission, the following details will need to be provided:
Once all the information is received, we will send it to HDFC ERGO who will review the claim and make the final settlement.
If you require assistance, you can reach us at firstname.lastname@example.org.
Yes, if you make an insurance claim, HDFC ERGO will require complete access to flight logs, and drone specs to make an informed decision about claim settlement. Providing complete access will also ensure that your claim is processed and settled in the minimum possible time.